We encourage you to carefully read the information provided below in order to find a quicker answer to your question before sending an email to the Non-Immigrant Visa Unit. Emails for which an answer is not provided below, will be answered within 3 to 5 business days.
Here are some Frequently Asked Questions (FAQs) that may help you find a quicker response to your inquiry:
- How to apply for a non-immigrant visa?
- What documents do I need to bring to the interview?
- Where do I find the deposit slip needed to pay the MRV fee at Scotiabank? Log in to the account you created on the U.S. Visa Service website, click on the link to schedule an appointment, and follow the steps until you reach the page where you are asked to type the payment number. Below that text box, you will find the link to download the receipt that you will need to take to Scotiabank.
- How do I know if I qualify for the Visitor Visa Renewal Program?
- How do I report my passport with a visa to the U.S. as lost or stolen?
- Who can I contact if I’m having problems to schedule my appointment?
- How do I schedule an emergency appointment?
- My visa was approved. Where can I find the DHL number (AWB) needed to pick up my passport?: You will need to log in to the account you created on the U.S. Visa Service website. The AWB will appear below your name (in green), 3 to 5 business days after your visa application has been approved.
- Where do I find information regarding visa denials and appeals?
For more FAQs, please click here.
Before contacting the Non-Immigrant Visa Unit, applicants should keep in mind that some visa applications require further administrative processing, which takes additional time after the visa applicant’s interview. When administrative processing is required, the timing will vary based on the individual circumstances of each case, although most administrative processing is resolved within 60 days of the visa interview. U.S. Embassy Lima’s Consular Section recommends that visa applicants apply well in advance of their anticipated travel date and wait until they have received their passport with the U.S. visa before making travel plans or buying non-refundable tickets. For more information regarding administrative processing, please click here.
For information regarding the status of your application and visa denials, email the Consular Section at LimaNIV@state.gov. Please include:
- Your full name.
- The full name of the applicant and your relationship to him/her, if applicable.
Important: Upon emailing us, you will receive an automatic reply. Please do not respond to the automatic reply or send multiple emails, as doing so may delay the processing of your inquiry.
For emergencies, you may call 618-2058 and leave a message with your name, telephone number or email, and brief description of your emergency. A representative from the Embassy will contact you as soon as possible during business hours (8am-4pm). Please note that only emergency messages will receive a response. As mentioned on our website, the following categories are considered suitable for emergency calls:
- Corrections to issued visas
- Medical (life / death) situations involving the visa applicant or direct relatives
- Study, work or business travel
Prior to emailing U.S. Embassy Lima, immigrant visa applicants should check to see if their case has arrived from the National Visa Center (NVC). After the United States Citizenship and Immigration Services (USCIS) approves an immigrant visa petition, it sends the case to the National Visa Center for processing. The National Visa Center will only send cases to the U.S. Embassy in Lima with current priority dates. To check if your priority date is current, please review the monthly visa bulletin or contact the National Visa Center.
If the answer to your question cannot be found on our website, immigrant visa petitioners and applicants with questions may email us at LimaIV@state.gov with the relevant information:
Status Inquiries for Immigrant Visa (including Fiancée) Cases:
- The subject line must contain "IV Inquiry," the case number (with prefix of LMA), and the applicant's last name.
- The first paragraph must include the full names of the petitioner and the applicant, the type of visa, and your contact information.
- To cancel an appointment that has already
- The subject line must contain "IV appointment cancellation."
- Be sure to include the case number (with prefix of LMA), the principal applicant’s name, and a local phone number or e-mail contact.
- If you missed your
- The subject line must contain "Missed IV appointment."
- Be sure to include your case number (with prefix of LMA), the principal applicant's name, and a local phone number or e-mail contact.
- For early
appointment requests and visa scheduling concerns:
- The subject line must contain "Early appointment."
We aim to answer questions not addressed by out automatic reply within 5 business days.
Additional Telephone and Office Contact Information
- We encourage petitioners and applicants to check the status of their immigrant and fiancé(e) visa cases via the Consular Electronic Application Center (CEAC): https://ceac.state.gov/CEAC/.
- U.S. State Department Visa Office: Information is available to the public by telephone through the Public Inquiries Division in the Visa Office in Washington D.C. at telephone (202) 485 7600. The telephone number provides the caller with a selection of pre-recorded information and the ability to talk to a visa specialist during business hours.
- To check on the status of a pending IV petition or update your address, please contact State Department's National Visa Center at: (603) 334-0700 (in USA) or send email to NVCInquiry@state.gov.
- For inquiries about Diversity Lottery Visa processing, please have your case file number ready and call the Kentucky Consular Center at: (606) 526-7500 (in USA.)
Fraud Warning: Visa Lottery
Peru does not currently qualify to participate in the Diversity Visa Program, commonly referred to as the Visa Lottery.
Fraudulent websites are posing as official U.S. Government sites. Some companies posing as the U.S. Government have sought money in order to "complete" DV entry forms. There is no charge to download and complete the Electronic Diversity Visa Entry Form. To learn more, see the Department of State Warning and the Federal Trade Commission Warning.
The Department of State does not notify successful DV applicants by letter or email. Entrants can check the status of their entries by visiting the DV Entrant Status Check website.