U.S. Embassy Lima Contact Information

American Citizen Services Walk-In Services:
The U.S. Embassy is open for walk-in services from Monday through Friday, 8:00 a.m. to 11:30 a.m. except U.S. and Peruvian holidays. 

American Citizen Services Telephone Inquiries:
Telephone inquiry hours for non-emergency American Citizen Services questions are from 2:30 p.m. to 4:00 p.m. Monday through Thursday, except U.S. and Peruvian holidays. 

Telephone:  [011] (51-1) 618-2000.   

If you have a life or death emergency you may call (51-1) 618-2000 at any time.  An embassy duty officer is available 24 hours a day, seven days a week.

Please note that American Citizen Service Section staff does not answer visa related inquiries.  Please refer to the contact information for visa inquiries.  


Federal Benefits Telephone Inquiries:
Federal Benefits Phone hours: 2:30 p.m. to 4:00 p.m. Tuesday and Thursdays, for general federal benefits inquiries and appointments for a Federal Benefits service.  Federal Benefits Internet information can be found on the Social Security Administration website.  


Embassy Address in Lima:
Avenida Encalada, Cuadra 17
Monterrico, Lima, Peru
Phone: 618-2000
Fax: 618-2724  


Consular Agency Contact Information:
Avenida Pardo 845
Cuzco
Phone: [011] (51) (084) 231-474
Mobile: [011] (51) (084) 984-621-369
Fax: [011] (51) (084) 245-102

The consular agent is available 24 hours a day, 7 days a week, for emergency assistance in Cuzco or the surrounding area.  Additionally, the Cuzco consular agent can accept passport applications and applications for Consular Reports of Birth Abroad during normal business hours.  Please call first to schedule an appointment.  The consular agent cannot provide travelers with emergency passports, but can assist in coordinating with the Embassy.

Website inquiries:

LimaACS@state.gov.  Please note that we do not respond to visa related inquiries.  All such inquiries should be directed to the visa section.  

Last updated: December 22, 2009