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U.S. Citizen Services

Telephone Inquiries

  • To ensure access and provide a faster response for callers with emergencies, it is necessary that all non-emergency telephone inquiries to the American Citizens Services (ACS) unit of the U.S. Embassy be discontinued.  

    For detailed information about regular services, such as passport applications/renewals, transmission of citizenship to a child born in Peru of a U.S. citizen parent and notarial services, as well as for information on how to schedule an appointment online for any of these services, please use the menu to the left.

    To communicate directly with ACS on a specific matter or to schedule an appointment with our Federal Benefits Unit for issues related to Social Security or Veteran Affairs, please send an email to

U.S. Citizen Services

The American Citizen Services (ACS) Unit of the Consular Section provides a wide range of services to American citizens visiting or residing in Peru.  Please refer to the links on the left of this page for detailed information about specific services, including:

Smart Traveler Enrollment Program (STEP)

We urge you to sign up for the Smart Traveler Enrollment Program (STEP) -formerly known as "Travel Registration" or "Registration with Embassies"- if you will be traveling to or living in Peru, so we can better serve you, especially in case of an emergency or disaster.  The ACS Unit posts all emergency, security, routine, and demonstration messages on our Travel Information and Messages page.

Emergency Contact

If you are a U.S. citizen with a life or death emergency, please call our hotline at: [011] (51-1) 618-2000.

How to Make an Appointment

To better serve our U.S. citizen community in Peru, the U.S. Embassy's American Citizen Services Unit requires that all U.S. citizens schedule an appointment.  Please check the menu on the left for requirements and information on how to schedule an appointment for each type of service.

Before arriving, you must read the Embassy’s access and prohibited items policy. Security personnel will not allow U.S. citizen applicants with prohibited items to enter the Embassy, even with an appointment.

For Federal Benefits / Social Security applicants, please review carefully the section on Federal Benefits, before making an appointment.

Please note that:

  • Entry will not be permitted to the ACS Unit without an appointment.
  • Non-renewal of your passport in a timely manner does not constitute an emergency.
  • If you are more than 15 minutes late to your appointment, you will not be admitted and will have to make a new appointment.

Emergency Contact Information

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Smart Traveler

VOTE 2016

  • Go to the Federal Voting Assistance Program (FVAP) website,, and simply enter your state of U.S. residence.  It will give you comprehensive information on deadlines, and tell you how to register to vote or submit ballots in your state.  Many states now allow you to register online!  But if you need to physically mail a ballot or registration form, we can help with that too.  Just check out our VOTE 2016 page for instructions on how to mail a ballot through the U.S. Embassy.

SCAM - Arrested in Peru

  • If you have been contacted to send money to a loved one in Peru, please see the link below first! Criminals commonly attempt to scam money from travelers' family members by posing as the traveler and claiming to be in trouble.  To learn more about this scam, please see the Department of State Fraud Warning.

Information for Overseas Taxpayers

  • The Form 8938 (Statement of Specified Foreign Financial Assets) and FinCEN Form 114 (FBAR) should be filed by taxpayers with specific types and amounts of foreign financial assets or foreign accounts.  It is important for taxpayers to determine whether they are subject to this requirement, because the law imposes significant penalties for failing to comply.

    Specific information about who is required to file these forms, and how to file, is on the IRS website.  Filing one form does not necessary preclude the need to file the other; for more information, please consult a Comparison of Form 8938 and FBAR Requirements, also on the IRS website.